All AGRF sites will be closed from 12pm, Wednesday, 24 December 2025, re-opening on Monday, 5 January 2026 with our normal operating hours.

Final sample submission guide:

In preparation for AGRF closures over the Christmas and New Year period, the following guide has been prepared on our final sample submission for data for 2025. Please drop your samples off by the following times to ensure your samples are processed and you receive your data before Christmas. If your samples are submitted after the dates provided, data availability before the holiday period cannot be guaranteed.

Next Generation Sequencing:
NGS Amplicon indexing
: Monday, 24 November, 5pm
NGS Custom Amplicon: Monday, 24 November, 5pm
NGS with library prep: Friday, 14 November, 5pm
NGS Sequencing-Ready Libraries: Thursday, 4 December, 5pm
Microbial profiling: Monday, 25 November, 5pm
Other NGS services: Limited availability. Please speak to your Account Manager

Clinical Services:
Clinical WES: Thursday, 4 December, 5pm
Clinical Extraction - blood/saliva: Wednesday, 17 December, 5pm Clinical Extraction - FFPE (<10 samples): Tuesday, 16 December, 5pm

Genotyping:
Array based cytogenetics: Thursday, 11 December, 3pm
Genotyping Fragment Analysis: Wednesday, 17 December, 5pm
Genotyping Capillary Separation: Thursday, 18 December, 5pm
Cell Line Authentication: Monday, 8 December, 5pm

Sanger Sequencing:
Sanger Unpurified PCR product: Thursday, 18 December, 5pm
Sanger purified template and primer:
Friday, 12 December, 5pm

Long Read Sequencing: Pacbio Long-Read Sequencing (16S): Wednesday, 12 November, 5pm

Extraction Services: (Adelaide): Tuesday, 16 December, 5pm

PCR Resequencing: Monday, 1 December, 5pm


Systems maintenance:

Please note that AGRF systems will be undergoing maintenance on 5pm Friday, 26 December 2024 , Saturday, 27 December 2024 and Sunday, 28 December 2024 AEST. You may have intermittent access to the AGRF Hub for sample submission and quote requests and downloading your data during this time period.

If you have any other questions, please contact us at customercare@agrf.org.au.

Thank you for your understanding - we look forward to receiving your samples and wish you all the best for the holiday season!

Contact customer care team